For customers SHANGHAI YUAI CO.,Ltd
RETURN POLICY for Defective items upon arrival
If your product are found to be defective on arrival, we also ask that you notify us immediately via our contact form or email. Items must be returned in their original packaging with accompanying documentation or accessories. If we can verify the failure on our part, we will issue a replacement that will ship the same day. We can also issue a full refund. If you wish and your payment will be returned using your original payment method. We will analyze the returned products. And if they are not defective, we will return the item to you. And you will be responsible for the return transit costs.
Please note that the above return policy has some limitations. And especially with stimulants and salts due to the sensitive nature of the product. When opened we cannot accept any returns.